Integrating WhatsApp Business API through Infobip allowed us to inform and educate our customers on a secure channel while enabling two-means communication in real time. See how companies throughout industries can use WhatsApp for a greater buyer expertise. See how banking, travel, and retail businesses can use WhatsApp for buyer help. Infobip helped the airline set up a chatbot on WhatsApp to answer FAQs and ship boarding passes. This enabled passenger self-service, relieved buyer assist, and improved customers’ travel experience. Using WhatsApp Business API for your business messaging opens the door for better communication – leading to raised customer engagement, increased trust, and long-time period customer relationships. We are a trusted companion in expanding business messaging, bringing new revenue and constructing enterprise relationships with prime-notch customer experience.
Conversational commerce also signifies that you should go where your customer is. With a total of greater than 1.6 billion customers worldwide and … Read More