Home, improved: Chattanooga Exteriors enjoys steady growth as demand for high-end, low-maintenance exteriors skyrockets

Jamie Breneman founded his Chattanooga Exteriors construction business nine years ago, but he’s been in the home renovation game since he was 8 years old.

“My dad had a construction company, and I worked with him from 8 years old to 18 every summer,” Breneman says. “He paid me a dollar a day and all I could eat, and he said he always came out on the losing end of that deal.”

After a globe-trotting stint as an airplane mechanic in the Air Force, Breneman landed back in his hometown in 2002 and earned a business degree from the University of Tennessee at Chattanooga. He put that degree to work in business development across three states for James Hardie, the manufacturer of fiber cement siding and other home exterior products, but ultimately had the entrepreneurial itch – and good connections.

“I’ve got three other partners that had a construction company,

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How Top Companies Are Refining their Customer Service

Customer service is one of the most important parts of an organization’s life; for many companies, it’s the most important. That’s because good customer service can have a game-changing effect on your company. It can lead to better reviews and more sales, improve company morale and reduce turnover, and increase customer loyalty in general.

Proper Customer Treatment

It’s important that companies invest in improving the way they treat their customers, and more specifically, their social media customers. In fact, recent studies show that companies that treat their social media customers with respect are 35% more likely to have a positive reputation online than companies who don’t.

If you’re serious about improving your customer service, chances are you’ve already started. Companies have improved their FAQs, increased their social media presence, and started listening to what their customers have to say. You can look into a twilo alternative that can help you

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